Adeptus Health

  • Insurance Verification Specialist

    Job Location US-TX-Carrollton
    Posted Date 1 week ago(1 week ago)
    Regular Full-Time
    Job ID
    First Texas Carrollton - 401
    Texas Health Hospital
  • Company Overview

    Texas Health Hospital: Our mission is to provide the residents of Dallas/Fort Worth with increased access to the highest quality medical care. Texas Health Hospital is a beautiful full service community hospital featuring 50 inpatient beds, 10 ER treatment rooms, 3 Operating Rooms and a full digital imaging suite.

    About Adeptus Health

    Adeptus Health is a leading patient-centered healthcare organization expanding access to the highest quality emergency medical care through its network of freestanding emergency rooms and partnerships with premier healthcare providers. All Adeptus Health freestanding facilities are fully equipped emergency rooms with a complete radiology suite of diagnostic technology, on-site laboratory, and staffed with board-certified physicians and emergency trained registered nurses. For the last four years, Adeptus Health has exceeded the 95th percentile in patient satisfaction according to patient feedback collected nationwide by Press Ganey Associates Inc. Adeptus Health also was named a 2016 and 2017 Best Workplaces in Healthcare by Great Place to Work® and Fortune Magazine.  For more information, please visit


    The Insurance Verification Specialist (IVS) will at times serve as the first person of contact prior to a patient’s arrival and serves as an important role in our hospital. The IVS courteously and professionally speak with insurance carriers to obtain patient benefits and any required notifications, pre-certifications, and/or pre-authorizations. This position is responsible for obtaining pre-certification/pre-authorization along with benefits for all outpatient surgeries, CTs, and other diagnostic outpatient procedures along with Inpatient admissions, direct admissions, and inpatient procedures. The position will work in harmony with clinical staff to ensure each patient is given the highest level of customer service and every staff member is treated with the utmost respect. The IVS will carry out their duties by adhering to the highest standard of ethical and moral conduct and fully support the mission, vision, and values of the company. This is a non-exempt position.


    • At least one year of pre-cert experience, including obtaining benefits electronically and/or over the phone
    • High school diploma or equivalent is required; some college is preferred
    • Demonstrated knowledge of insurances
    • Excellent computer, multi-tasking and phone skills
    • The ability to work well under pressure (most of the paperwork is time sensitive)
    • Current BLS for the Healthcare Provider preferred, must have complete within 60 days of hire
    • Must have a current card from an American Heart Association (AHA) recognized course. Note: exclusively online courses are not offered by the AHA.
    • Experience working in a hospital setting is preferred
    • Experience working with patient records and charts is preferred
    • Insurance verification experience and understanding of insurance plans is preferred, as well as obtaining pre-authorizations and pre-certifications


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