Adeptus Health

  • Recruiting/Credentialing Administrative Assistant

    Job Location US-TX-Irving
    Posted Date 2 weeks ago(8/2/2018 2:05 PM)
    Regular Full-Time
    Job ID
    Adeptus Health - Corporate
  • Company Overview


    About Adeptus Health

    Adeptus Health is a leading patient-centered healthcare organization expanding access to the highest quality emergency medical care through its network of freestanding emergency rooms and partnerships with premier healthcare providers. All Adeptus Health freestanding facilities are fully equipped emergency rooms with a complete radiology suite of diagnostic technology, on-site laboratory, and staffed with board-certified physicians and emergency trained registered nurses. For the last four years, Adeptus Health has exceeded the 95th percentile in patient satisfaction according to patient feedback collected nationwide by Press Ganey Associates Inc. Adeptus Health also was named a 2016 and 2017 Best Workplaces in Healthcare by Great Place to Work® and Fortune Magazine.  For more information, please visit


    The Recruiting/Credentialing Administrative Assistant provides direct support to the Lead Recruiter in the Physician Service Department as it relates to all aspects of Recruiting and Events planning. This position provides support for the efficient and effective operations of the Physician Services Recruitment Department. He/she will take an active role in event planning. This position will serve on the recruiting team to support initiatives that focus on engaging providers before and after they join the organization. There will also be dotted-line reporting to the Credentialing Lead and providing direct support to the Physician Services Credentialing Department, to include performing a wide range of administrative and office support duties to facilitate the efficient operation of the organization. This is a Non-Exempt position.

    Job Responsibilities and Duties
    Essential Job Functions:
    • Manage and serve as the primary point of contact for all trade show events. Manage before, during- and after conference logistics, negotiate/manage venue arrangements
    • Schedule physician interviews as assigned by recruiting department with ability to multitask and deal with interruptions, while maintaining a high work ethic, integrity and confidentiality
    • Pull and gather recruiting reports as assigned
    • Manage expense reporting
    • Work with marketing team to develop and deliver marketing collateral for NMP’s physician service line as assigned
    • General clerical duties including copying, faxing, filing, mailing, and scanning
    • Maintain electronic and hard copy filing system
    • Prepare and modify documents, including correspondence, reports, drafts, memos, letters and emails
    • Ensure that all data is entered into credentialing software in a timely and thorough manner
    • Understanding of the company’s mission and compliance in daily operations
    • Follow up phone calls and emails to physicians for expired credentialing documents
    • Attendance requirements are based on your current role and status of position (FT, PT or PRN). Please direct attendance requirements to your immediate supervisor and/or refer to the Employee Handbook for more attendance/scheduling details/policies


    Supervisory Responsibility:
    There are no supervisor responsibilities required.


    Other Duties:
    Please note this job description is not designed to cover in detail, or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


    • Exceptional verbal and written communication skills, with clear and pleasant speaking voice
    • Excellent organizational skills, managing multiple projects simultaneously with attention to detail
    • Customer/Client Focus
    • Strong project management, analytical and problem solving skills
    • Solutions oriented in an effort for continuous improvement
    • Strong negotiation skills
    • Prioritize workload to meet established goals and timelines
    • Work independently as well as part of a team
    • Effective in working objectively with a diverse group
    • Interact with all levels of staff and clients in a professional manner while developing relationships that will enhance the business unit
    • Respect and maintain highly confidential information
    • Adapt to rapid changes with positive professional behavior


    Education and Experience:
    • Associate degree required, with a bachelor’s degree preferred
    • 2 plus years of experience working in a busy office environment
    • Experience with event planning, event execution, logistic management, venue negotiations required
    • Understands recruiting metrics and develop graphs and presentations
    • Establishes credibility with high-level management
    • Experience dealing with outside vendors/clients preferred
    • Experience in healthcare preferred
    • Proficient in MS Office Suite in Windows platform and Adobe Creative Suite and standard office equipment
    • Experience with clerical and administrative procedure including filing and record keeping
    • Knowledge of principles and practices of basic office management
    • Ability to work flexible hours as needed
    • Requires the ability to travel (via ground and/or air transportation), including but not limited to, operating a vehicle and/or riding as a passenger in a vehicle, airplane, train or other form of transportation


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