Adeptus Health is a leading patient-centered healthcare organization expanding access to the highest quality emergency medical care through its network of freestanding emergency rooms and partnerships with premier healthcare providers. All Adeptus Health freestanding facilities are fully equipped emergency rooms with a complete radiology suite of diagnostic technology, on-site laboratory, and staffed with board-certified physicians and emergency trained registered nurses. For the last four years, Adeptus Health has exceeded the 95th percentile in patient satisfaction according to patient feedback collected nationwide by Press Ganey Associates Inc. Adeptus Health also was named a 2016 and 2017 Best Workplaces in Healthcare by Great Place to Work® and Fortune Magazine. For more information, please visit adpt.com.
This position is responsible for the coordination and supervision of hospital and patient care services for assigned shifts. Makes administrative decisions, provides direction and authorizes and acts in the absence of the department manager and/or hospital administration.
Provide leadership for clinical excellence, personnel management, resource management, fiscal accountability and maintenance of positive working relationships with staff, physicians, managers, patients, their families and the public. Communicates appropriately with the person served regardless of their age.
Make assessment rounds of all patient care areas throughout the hospital at least once per shift. Provide support, guidance, and education for the staff and assists them as needed. Keeps managers and directors apprised of bed capacity and barriers to patient placements, including the need to consider treat & transfer. Responds to codes and RRTs, coordinates caregivers responding to codes.
Direct and collaborate with the staffing coordinator/office or Charge Nurse in decision making of how nursing units are staffed and intervene in patient placement issues.
Promote problem identification, investigates hospital incidents, facilitate resolution and follow up and communicate as necessary, assists in documentation of incidents.
Act as contact for news media, law enforcement agencies, coroner, etc. when indicated.
Assist with the coordination of transfers to and from other facilities, assuring completion of appropriate forms and notification of receiving facility.
Interpret organizational policies and procedures of the hospital and nursing departments as necessary.
Provide for the initiation of legal Mental Health Holds and provide for transport to appropriate evaluation facilities. Provide for the safety of the patient, staff, other patients and visitors, while ensuring that the patient's legal rights are not violated.
Coordinates notification of Pastoral Care according to the needs & requests of patients, families, and staff.
Education and Experience: