Adeptus Health (NYSE:ADPT) is a leading patient-centered healthcare organization expanding access to the highest quality emergency medical care through its network of freestanding emergency rooms and partnerships with premier healthcare providers. Adeptus Health owns and operates First Choice Emergency Room, the nation's largest and oldest network of freestanding emergency rooms and owns and/or operates hospitals and freestanding facilities in partnership with Texas Health Resources in Texas, UCHealth in Colorado, Dignity Health in Arizona, Ochsner Health System in Louisiana and Mount Carmel Health System in Ohio. All Adeptus Health freestanding facilities are fully equipped emergency rooms with a complete radiology suite of diagnostic technology, on-site laboratory, and staffed with board-certified physicians and emergency trained registered nurses. For the last three years, Adeptus Health has exceeded the 95th percentile in patient satisfaction according to patient feedback collected nationwide by Press Ganey Associates Inc. Adeptus Health also was named a 2016 Best Workplaces in Healthcare by Great Place to Work® and Fortune Magazine.
The Patient Access Manager is responsible for supervising, guiding and motivating the Patient Access Department. Some of the typical duties for patient access managers include mentoring and training new staff in the admissions department, monitoring the data collected in the admission process for accuracy, coordinating the daily activities of staff members in the department to ensure a high level of customer service, and ensuring that all staff members in their department are complying with departmental, institutional, and national policies and regulations. They may also be responsible for overseeing certain financial aspects of the admissions department, such as the budget, and the resources needed by the department. In addition to management duties, the manager also functions as the Patient Access Representative during scheduled shifts.
Education and Experience