Adeptus Health

Clinical Systems Integration Manager

Job Location US-TX-Irving
Posted Date 3 weeks ago(2/1/2018 10:40 AM)
Regular Full-Time
Job ID
Adeptus Health - Corporate

Company Overview


About Adeptus Health

Adeptus Health is a leading patient-centered healthcare organization expanding access to the highest quality emergency medical care through its network of freestanding emergency rooms and partnerships with premier healthcare providers. All Adeptus Health freestanding facilities are fully equipped emergency rooms with a complete radiology suite of diagnostic technology, on-site laboratory, and staffed with board-certified physicians and emergency trained registered nurses. For the last four years, Adeptus Health has exceeded the 95th percentile in patient satisfaction according to patient feedback collected nationwide by Press Ganey Associates Inc. Adeptus Health also was named a 2016 and 2017 Best Workplaces in Healthcare by Great Place to Work® and Fortune Magazine.  For more information, please visit


The Clinical Systems Integration Manager facilitates and participates in planning, discussions, problem solving, integration and deployment projects with various vendors as well as internal IT and facilities teams. This role involves equal parts project management and administration of various clinical systems, including but not limited to registration and EMR systems. In this role you will interface with clinicians and IT to form and execute plans for administrative updates to our systems, including but not limited to CPOE and chargemaster updates. Project management elements of this role include tracking timelines, planning and attending conference calls, fielding strategic and tactical IT questions from partners at direction of CD&AO, and escalating unknown or new issues to appropriate resources to keep things on track. You will also take a proactive role in Identifying and resolving bottlenecks and risks to drive ever-improving clinical and IT quality. Must be clinically-minded and a stellar multi-tasker, coordinator and communicator.


Essential Job Functions:
• Works at direction of, and occasionally on behalf of, Chief Data and Analytics Officer on various projects and integrations with outside vendors
• Works primarily at the corporate office. Some travel will be required to partner locations in other regions/states
• Works as Project Manager, monitoring timelines and resources, costs and quality, integrating and deploying IT solutions into facilities
• Understand complex network/PC/server/application concepts, identify potential pitfalls, and be able to speak authoritatively on these
• Independently research to find solutions to problems
• Identify opportunities to simplify integrations and projects
• Maintain detailed procedures for job functions for own position and subordinates
• Produce and review meeting notes, summaries, requirements, and other project-related documents
• Mentor/train/assist other staff as needed and as requested
• Must be available for some after-hours responsibilities as assigned by supervisor
• Clearly and effectively communicate to partners, fellow employees, users and vendors
• Manage stakeholders at all levels
• Direct and perform systems administrative tasks as needed
• Direct and perform electronic documentation application maintenance
• Coordinate, document and manage multi-site clinical systems implementations
• Strong understanding of, and experience with, the following clinical technologies: EMR, PACS/RIS, LIS, HL-7 interface engine
• Participate in the design, risk analysis and documentation of integration projects for improving data flow and electronic communication among disparate clinical systems
• Requires technical knowledge and an ability to manage vendor relationships
• Duties include accurate documentation and coordination of schedules
• Comfortable contributor to specification-level discussions of clinical systems and clinical workflow
• Strong analytical skills and verifiable experience working with hospitals (or clinics) and clinical systems vendors.

Supervisory Responsibility:
Supervises project and functional teams for a variety of initiatives assigned by supervisor.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


• Excellent verbal and written presentation and communication skills
• Exceptional technical troubleshooting skills
• Detail oriented with outstanding organizational and project management skills
• Ability to manage and prioritize efforts on multiple concurrent projects meeting set deadlines
• Confident self-starter with positive attitude and drive who works well independently
• Effective and efficient use of time
• Strong customer/ client service attitude
• Accepts direction from leadership with positive attitude




Education and Experience:
• B.S. degree required in computer science, project management or related technical field
• 5+ years of related IT experience in an enterprise environment, to include:
o 2+ years in a technical role
o 3+ years of experience directly managing IT projects of moderate complexity
o 3+ years in a project management role supporting EMR or EDIS
o Understanding of EMR, EDIS, clinical workflow, CPOE, PACS, RIS, LIS and HL7 interfaces
• Strong skills in math, logic and troubleshooting
• Previous experience creating/updating detailed project documentation, notes and similar
• Moderately detailed understanding of underlying technology, including but not limited to:
o Microsoft Office, Exchange Server, Active Directory
o Basic low-voltage cabling knowledge (design, install, defining requirements, terminology etc.)
• Experience with GE Centricity and/or any hospital EMR system is a plus
• Conversant in SQL, Windows, VMWare, and network technologies preferred
• Previous healthcare technical support experience preferred
• Demonstrated experience deploying and supporting an EMR or EDIS implementation preferred
• Business knowledge of general business applications preferred
• Nursing experience preferred, ideally in an informatics role


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